Customer Service Manager
My career at Diebold Nixdorf
How I decided to live in the USA
The desire for something better
I didn’t see any prospects in my previous work. I felt like it was a place to bury your career. I wanted to learn, grow, travel the world and work on interesting projects. That's why I decided to go for a job interview at Diebold Nixdorf. The heads of the departments I talked to during the job interview made a huge impression on me, and I knew I wanted to work with them. And my wish came true. I have to say I was lucky from the beginning to meet fair bosses and nice colleagues.
Maintenance & Support department
I started as a Support Analyst and I have reached my current position as Customer Service Manager over time. In short, I set up, operate, and manage the delivery of software services to US banks. I have become a key person in some projects with our US clients. I enjoy working with people and project management in general. You come across diverse projects, technologies, people and experiences every day. Each project is unique and incredible things happen there.
For keen travelers
I have to admit that the opportunity to travel was one of the most important criteria for me when I accepted the job at GC Pilsen. However, this opportunity takes on quite different proportions with us than in most companies. As my expertise grew, I got an offer to go for a long-term project directly to the USA.
I realized I was happy in the USA and I was looking for a way to go back after the project finished. At GC Pilsen, they helped me get the position of Software Service Manager in the USA. This is another advantage of working for a multinational company.
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